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Screw you, Home Depot

post #1 of 52
2/15/08 at 11:19am
Thread Starter 
So, I'm trying to finish some painting in my house, and went to THD to get another gallon of paint. I preface this by saying, I went to THD because the previous gallon of paint I got was from there, so I figure it will be easier for them to just make another gallon instead of taking it to Lowe's where their mixing machine may not work the same way. I usually go to Lowe's for my home improvement stuff.

Anyway, there happens to be a special this weekend with THD and Behr paint--20% off 1 and 5 gallon sizes. However, when you actually read the fine print, it's a rebate, not an in-store thing. Fine. Not why I'm going there anyway. So I pick up my paint, grab a rebate form, and as I'm reading it, I notice several references to doing the entire rebate online. Sweet. I come home, go to the website, and as I'm filling out the first screen, I enter the department number of the rebate, and get this:

"Please correct the following errors:

* Promotion Number: Not accepting online submissions for Promotion"

Fuck me. They've listed about 4-5 instances on the rebate forms on how you can do this online, but apparently you really can't. I call the 800 number listed on the form, and after hitting random keys on my phone trying to get an operator, it finally works with "##". She tells me that it's a mail-in rebate only, and sometimes they do that with rebates. I ask her why it's listed all over the form that you can do it online but you really can't, and she says, "That's just the standard rebate form. We're only the Behr rebate center, we don't have any control over that." I say I understand, and also tell her that I sent a nasty-gram to THD online as well, and then hang up.

I know this is stupid, and I didn't go there specifically for the rebate, but this just pisses me off. First of all, I think it's a bit shady that you advertise the 20% off, and then come to find out that it's a rebate, then you can't even do the rebate online, as it says you can ALL OVER THE DAMN FORM.
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post #2 of 52
2/15/08 at 11:29am
Why not go back to Home Depot and give them shit? And return the paint?
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post #3 of 52
2/15/08 at 11:38am
Quote:
Originally Posted by Martin Savage View Post
Why not go back to Home Depot and give them shit? And return the paint?
Or shit in the paint.
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post #4 of 52
2/15/08 at 11:41am
Home Depot is garbage. About four months ago I ordered a water heater that had a guaranteeed 24 hour installation. It took almost a month. That is not an exaggeration.

I think after all their fuck-ups, they had to make about eight trips to my house just to install the damn thing. I ended up getting the entire cost of the water heater refunded to me because I bitched them out so bad, but it still seemed hardly worth the inconvenience of having no hot water for three-and-a-half weeks...

As far as I'm concerned, Home Depot is the largest battery and light bulb store on the planet. Anything beyond that, I'm going somewhere else. If I were you I'd try returning the paint and go to Lowes.
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post #5 of 52
2/15/08 at 11:48am
Believe it or not, I try to shop at a local Ace True Hardware store for most of my practical home improvement/care needs. Yeah I'm paying a bit more but it's locally owned and operated, they're the only place in town that carries the battery for my car alarm, and the people that work there are never too busy to help you.

Of course I still need to visit Lowe's to do bigger projects (which is a chore. The size and scope of that place doesn't immediately lend itself to personal service by the way.) but I try to keep it local. My small attempt at not totally being a tool of the man.


Fuck Home Depot though. I still vote for shitting in the paint.
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post #6 of 52
2/15/08 at 12:07pm
As a one time former member of True Value hardware, my hatred for The Home Despot runs both deep and wide. Unpersonable and lazy ass people there. Heck, I may not have known everything, but I could get you to someone who did.

Oh, and Behr paint sucks.
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post #7 of 52
2/15/08 at 12:11pm
I'd take the paint back and make as much noise as I could, too.

For the record, I do shop at THD for several reasons:

1. With the high overhead costs in NYC, you have to take what you can get. The closest Lowe's to me is in Brooklyn, but there are two HD in Manhattan.

2. I generally find a much bigger selection at THD than at the little local hardware stores.

3. A woman's point of view about hardware stores: for me, the biggest reason I shop at huge stores like THD rather than the little local hardware stores is that I don't get treated like I'm a goddamn idiot just because I'm a woman. I generally know what I need when I go to a hardware store - I've been taking care of many of my own home repairs since around 1995 when I got my first apartment by myself. And if I don't know, I'll ask - I'm not looking to waste my time or my money. But it's the little local places that make the assumption that any woman walking in is fair game to be called "Princess", "Honey", "Sweetie", etc. (all of which I've been called on various trips to local places before we got a HD here). And believe me, nothing makes you want to test out the coarse-grain sandpaper on an asshole's face than having them roll their eyes and say, "Are you SURE that's the drill-bit you need, doll?" Quite simply, a big chain like HD knows better than to treat their female customers like that. The little local guys can get away with it because it's their store.

Sorry, I know that turned into a whole different rant - but anyway, yeah, I'd take it back and make them resolve the issue right there in the store.
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post #8 of 52
2/15/08 at 12:16pm
I hear dat. Fuck Behr paint.

Home Depot is the Circuit City of home improvement stores. This comparison may strike some of you as a little off if your past experience is different, but all of the Circuit City's in the towns I've lived in have had the laziest, dumbest, least helpful people imaginable working there. (sorry to derail) Example: went to CC awhile back and asked about the new Jesse James DVD. "That ain't out yet, I think dat's still in theaters." I point him to the new releases page in the circular. "Oh. I think it's just a promotion." The fuck does that mean?

Anyway, Home Depot's usually pretty trashy (compared to Lowe's at least). I saw some guy trying to get something from one of the top racks standing on the WRONG SIDE OF THE LADDER. The one with the red x's and stickers all over it telling Joe HighSchool not to fucking stand there.
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post #9 of 52
2/15/08 at 12:20pm
If you mess with anything other than INSTANT at-the-counter rebates, you're looking to get burned. Whatever the retail store.
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post #10 of 52
2/15/08 at 12:22pm
Quote:
Originally Posted by Andrew Eaton View Post
Home Depot is the Circuit City of home improvement stores. This comparison may strike some of you as a little off if your past experience is different, but all of the Circuit City's in the towns I've lived in have had the laziest, dumbest, least helpful people imaginable working there. (sorry to derail) Example: went to CC awhile back and asked about the new Jesse James DVD. "That ain't out yet, I think dat's still in theaters." I point him to the new releases page in the circular. "Oh. I think it's just a promotion." The fuck does that mean?
Circuit City is a lifesaver at Christmas time, though. While the Best Buy down the street has a checkout line winding through the store like an amusement park ride, you can still get in and out of Circuit City in five minutes. even on Christmas Eve. That place is like a ghost town, at least the ones around here...
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post #11 of 52
2/15/08 at 12:29pm
Maybe it's because I grew up in a small town (now living in medium size city) but I miss personal service. I miss walking into a store, knowing most of the employees, and they knowing how to help me.

I can't remember having to return anything to stores like True Value or the local mom and pop's when I was younger but I can't even begin to list the hundreds of times I've had to take something back to Lowe's, Best Buy, Wal-Mart etc.
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post #12 of 52
2/15/08 at 12:34pm
Quote:
Originally Posted by LisaNY View Post
... for me, the biggest reason I shop at huge stores like THD rather than the little local hardware stores is that I don't get treated like I'm a goddamn idiot just because I'm a woman. ...
This is because, generally, you probably know more than the orange-vest-wearing monkey who is helping you.

I'm with Bancroft on this one, though. I try to stick to my local Ace and UBC for home improvement stuff unless Lowe's has a really good sale going on. But I will give a shout-out to my man Noel in the Lowe's plumbing department. He's saved my bacon a couple times.
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post #13 of 52
2/15/08 at 12:38pm
I will definitely agree with Lisa on the smaller NYC hardware stores and their oftentimes contempt of customers, especially women. I also get the odd looks because I'm mostly decently dressed and lack a gut of any kind and/or a discernible drinking problem.

But suburban hardware stores (unless you need lumber or shit), the way to fucking go.
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post #14 of 52
2/15/08 at 12:40pm
Go with Sherwin Williams if it's available near you. Behr sucks.
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post #15 of 52
2/15/08 at 12:52pm
We have a Sears Home Improvement store on the corner of Route 9 and Aldrich in Howell - local, excellent service, and while not as big as Home Depot, I was able to find pretty much everything we needed when we started reworking our condo. There's also a relatively new Loews on 9, heading towrads Lakewood - infinitely better and more organized than Home Depot.

Oh, and Sherwin-Williams for the paint - great stuff
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post #16 of 52
2/15/08 at 1:10pm
We have a Sears where I used to live in Forest Hills, and I loved the hell out of their hardware department. No misongynistic smack-talk from the guys who worked there, bigger than the Mom & Pop places, more personable than Home Depot. Hopefully when I buy a place, I'll more than likely move out of Astoria and back to Forest Hills, but distance-wise, you're talking about going from one end of Queens to the other. Right now, from where I live, it's alot easier to go to HD in the city than another section of Queens that far away.
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post #17 of 52
2/15/08 at 1:20pm
Maybe I'm just old, but does anybody else remember when Home Depot didn't suck? Back before they fully succumbed to the Circuit City big-box save-money-by-offering-shitty-service model? They didn't always used to be bad; it's a relatively new development.

Also, get off my lawn!


Quote:
Originally Posted by LisaNY View Post
I generally know what I need when I go to a hardware store - I've been taking care of many of my own home repairs since around 1995 when I got my first apartment by myself.
= teh hawt
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post #18 of 52
2/15/08 at 1:39pm
Quote:
Originally Posted by Cervaise View Post
Maybe I'm just old, but does anybody else remember when Home Depot didn't suck? Back before they fully succumbed to the Circuit City big-box save-money-by-offering-shitty-service model? They didn't always used to be bad; it's a relatively new development.

Also, get off my lawn!
Yep! Hell, I remember when the only place to get home improvement gear was Rickel's ("Rickels' will help you to do it better. Do it better with Rickel's!"). That store was IMMENSE and had damn near everything.

Not like you kids today with your "Home Depot" and your "Loews". In MY day, we had Rickel's and True Value. If they didn't have it, you made it yourself, or used your roll of duct tape to fix it. If you didn't have your duct tape, you were a communist.

Now, clean this mess up and no more of your foolin' around! Kids today, geez.
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post #19 of 52
2/15/08 at 1:42pm
Quote:
Originally Posted by Cervaise View Post
= teh hawt
Thank you. I mean, not big stuff like the more complicated plumbing and electrical stuff - I leave that to the super. But there's no reason why a simple leak can't be fixed by me. Or drilling holes and hanging shelves - it's simple stuff. If you can press a button, you can work a drill (and yes, I did get the most ridiculous feeling of power revving up my power drill right after I brought it home from Sears). I mean, I'm not some home-improvement wonder woman or anything, but it's silly to be a single woman and not know how to fix basic stuff. I remember my old neighbor, also a single woman, came over to my apartment one day and was admiring the curtains. She said, "Those look great! Who hung them for you?", meaning the store or the super. I said, "I hung them for me." She was surprised, which surprised me back in return. Turns out the super did everything for her in her apt. - the curtains, the shelves, hung the pictures, painted, etc. I mean, the guy's kind of a jerk - the less I have to rely on him, the better for me, and the faster he'll come up to my place on the occassions when I do need him.
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post #20 of 52
2/15/08 at 1:59pm
Quote:
Originally Posted by Timothy225 View Post
Not like you kids today with your "Home Depot" and your "Loews".
If only you could get your home improvement shopping done at Loews*. "Yes, one ticket for Cloverfield, a tub of popcorn, and a power drill please."

*Joke ruined by the fact that Loews Theaters no longer exist...
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post #21 of 52
2/15/08 at 2:02pm
Quote:
Originally Posted by Kevin K View Post
If only you could get your home improvement shopping done at Loews*. "Yes, one ticket for Cloverfield, a tub of popcorn, and a power drill please."

*Joke ruined by the fact that Loews Theaters no longer exist...
ACK! Spelling! Thanks!
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post #22 of 52
2/15/08 at 2:08pm
Quote:
Originally Posted by Timothy225 View Post
If you didn't have your duct tape, you were a communist.
Quote for truth.
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post #23 of 52
2/15/08 at 2:33pm
Nearly the same thing happened to me in 2006. Behr has a huge promotion, so we bought all of our paint from them at THD. We sent in the rebate forms last November, and, well over a year later, I haven't seen dime one!

Shit in the paint and tell them you ordered "Melted Butter," not "Corny Oak."
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post #24 of 52
2/15/08 at 4:39pm
Personally I've had mixed services from both Lowes and Home Depot. Both are huge warehouses, where if you don't snag someone wondering by, you have to wonder around till you find what you are looking for.

Both I could do without. And don't even try to ask them details about a certain junction box or the pros and cons of different cabling. Yeah, there's probably someone there that knows this stuff, but you'll spend an hour hunting down "Joe Expert".

It's sad that Ace Hardware and the other smaller mom and pop stores were mostly pushed out, because there you could get what you were exactly looking for and details on the product.
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post #25 of 52
2/15/08 at 4:49pm
Someday I'll be able to afford property and can participate in this discussion...

<sigh>
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post #26 of 52
2/15/08 at 4:49pm
If you want your walls to look like they're upholstered with the skin of a Real Doll, use Behr paint.

Otherwise you might want to think about shucking out a few extra bucks for some Sherwin Williams or Benjamin Moore. The difference in quality is dramatic, especially if you're looking for any sort of vaguely subtle effect.
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post #27 of 52
2/15/08 at 4:55pm
And a lasting effect. SW and BM paint will stick on your walls forever.
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post #28 of 52
2/15/08 at 5:05pm
Quote:
Originally Posted by Russ Fischer View Post
If you want your walls to look like they're upholstered with the skin of a Real Doll, use Behr paint.
Complete with realistic looking nipples?
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post #29 of 52
2/15/08 at 5:07pm
Quote:
Originally Posted by LisaNY View Post
Complete with realistic looking nipples?
If I still lived in my old Behr-painted home I'd be milking my wall right now.
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post #30 of 52
2/15/08 at 5:21pm
Shit, now you tell me after we bought 18 gallons (no joke) of the stuff when we moved to house a few months ago. We're pretty happy with it, but I've never had to put more coats of paint on than we did with this saturated curry yellow color. Looks nice now, but damn that was a pain in the ass.

Right around the time we were buying all this paint we tried taking one of THD painting classes they offer. We asked about the class at the store and they said to sign up (do it early because these classes fill up quick!) online, so we did. We go in about 10 minutes before the class and can't find where the hell they're setting up. We ask CS and they told us the spot and said the employee was getting things ready. Fifteen minutes after the class was supposed to start and nada. Back to CS to hear a "oh, they didn't show up? I'll page them". This shit goes on for another good 40 minutes. Finally some guy shows up with all this paint and a demonstration board. We let him set up and then tell the guy "sorry, you wasted enough of our time." Oh, and during this time the manager refused to come down from his office to hear of our complaint. Seriously, I could hear the guy on the phone talking to the CS person "uh...tell them I'll be down in a little while." Fortunately I got names of all the dipshits involved (including the one helpful CS person) and called the corporate office. They sent me a $25 gift card, but still!

Good thing there's a Lowe's across the Interstate.
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post #31 of 52
2/15/08 at 5:45pm
Back to how awesome Sears is - I think it's their Easy Living paint? Pretty good stuff. I did a "crackle finish" on my bedroom dresser using two of their colors (a chocolate brown on top, and a peach color to "crackle" through underneath), and they both went on pretty well. Considering that there was already a finish underneath that I sanded off as best as I could, it really looked nice.
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post #32 of 52
2/15/08 at 5:49pm
Damn Jeremy, I would've given you the painting lesson for free and have mixed you up whatever color you wanted.

Another thing I've wondered: what the hell's up with yellow colors? Not only are they not fun to make (there's precious little coloring involved and I do so enjoy mixing), but everyone under the god damn sun was ordering some shade of yellow. What the deuce?
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post #33 of 52
2/15/08 at 6:02pm
Ugh. We were hoping to learn a faux finish for painting a couple accent walls. My wife just read the 2" of instructions on the back of the paintbrush and figured it out. Looks pretty damn good, too. Way to go, Nugget!

As for the yellow colors, I couldn't tell ya. Those sunshine pale yellow colors drive me batty, almost as much as bare white walls. Get some pigment on those walls! After 8 years with my wife I finally convinced her to trust me with our new color palette. Hey, four years in art school better count for something! Before now the most exotic she'd let me go with is shades of tan and sage green. Christ, we looked like a bunch of hunters with those colors.
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post #34 of 52
2/15/08 at 6:44pm
Quote:
Originally Posted by Russ Fischer View Post
If you want your walls to look like they're upholstered with the skin of a Real Doll, use Behr paint.
Now that I think about it, this is a perfect analogy. My wife and I used Behr outdoor barn paint for our outbuildings and they do have that creepy heavy silicone texture and look. Creepy.
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post #35 of 52
2/15/08 at 7:02pm
Quote:
Originally Posted by Timothy225 View Post
Yep! Hell, I remember when the only place to get home improvement gear was Rickel's ("Rickels' will help you to do it better. Do it better with Rickel's!"). That store was IMMENSE and had damn near everything.

Not like you kids today with your "Home Depot" and your "Loews". In MY day, we had Rickel's and True Value. If they didn't have it, you made it yourself, or used your roll of duct tape to fix it. If you didn't have your duct tape, you were a communist.

Now, clean this mess up and no more of your foolin' around! Kids today, geez.
And Channel. Don't forget about Channel.
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post #36 of 52
2/15/08 at 10:43pm
Thread Starter 
There's a Sherwin-Williams store about 3 miles closer than the THD, actually. If I have to renew some paint next time, I'll just take it there and hope they can match it. I had to re-paint my whole bathroom a month ago because I couldn't get an exact match of the original paint.
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post #37 of 52
2/15/08 at 11:22pm
Quote:
Originally Posted by Kevin K View Post
Home Depot is garbage. About four months ago I ordered a water heater that had a guaranteeed 24 hour installation. It took almost a month. That is not an exaggeration.

I think after all their fuck-ups, they had to make about eight trips to my house just to install the damn thing. I ended up getting the entire cost of the water heater refunded to me because I bitched them out so bad, but it still seemed hardly worth the inconvenience of having no hot water for three-and-a-half weeks...
You poor bastard. My brother's a plumber, and just recently installed a water heater at my house - he grabbed the heater from his supply house, came over when he got off work, and had it installed in about an hour.

I knew I was lucky when I got him to do that for me, but until now, no idea how lucky. I think I'll bring him some beer this weekend...
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post #38 of 52
2/15/08 at 11:40pm
Quote:
Originally Posted by Bancroft Agee View Post
Or shit in the paint.
HAHAH oooooo
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post #39 of 52
2/16/08 at 12:21am
A little off topic, but not really....

We got a Walmart Supercenter in this burgh a couple of years ago. My wife LOVES to go there and sort of "hunt/gather". I can't stand the place. And at this point I sort of refuse to shop for food there because we have a local grocer two blocks away. I'm more than willing to pay the price difference to support a guy with three stores in the area instead of Benton's Best. The additional four or five dollars I spend for the groceries is a fucking SMALL price to pay.

Do any of you remember when you'd go into a hardware store, and it had board floors? And about a million cardboard boxes and little wooden drawers? And you'd show the part....it didn't matter what the part was from....to some old guy and he'd go right to the proper cardboard box and pull out the correct replacement?

We had a store like that in midtown Kansas City. I loved that place. It had two benches at the front of the store, and one of those old Coke machines that looked like a fuckin huge red deep freeze that you had to lift the top of the bottle up and guide it along the hang rails to the lower left hand corner before you could pull it out. I miss that place.

Fortunately, we have a great local hardware store here a few blocks from us. Again...more expensive than going to Wallyworld, but there's a dozen guys that work there that have forgotten more about home improvement and care than I could learn in a hundred lifetimes.
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post #40 of 52
2/16/08 at 12:53am
I shop at Canadian Tire, they have their own money. So they win.
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post #41 of 52
2/16/08 at 1:13am
Quote:
Originally Posted by teledork View Post
Do any of you remember when you'd go into a hardware store, and it had board floors? And about a million cardboard boxes and little wooden drawers? And you'd show the part....it didn't matter what the part was from....to some old guy and he'd go right to the proper cardboard box and pull out the correct replacement?

We had a store like that in midtown Kansas City. I loved that place.

We have a hardware store just like that here. And yes, we shop only there for all of our hardware schtuff. I love it, too.

A Home Depot opened up in our town last year. From what I hear, (I've never stepped foot in it), sales are DOWN. I refuse to shop there; as I also refuse to shop at ANY big box crappy store like Home Depot/Best Buy/Wal-Mart/Target/etc...etc.

We buy from local, small businesses.

I say return the paint, get your $$ money back.
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post #42 of 52
2/16/08 at 1:24am
Quote:
Originally Posted by Russ Fischer
If I still lived in my old Behr-painted home I'd be milking my wall right now.
I'm writing this in a Behr-painted room as we speak. Goddammit.
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post #43 of 52
2/16/08 at 1:41am
Having just bought a condo (last summer). I spent a lot of time painting and fixing stuff. Dont like Home Depot. Lowes is better. I think the only things keeping the Home Depot open near me, is the self checkout. When Lowes gets that up and running, Game Over.
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post #44 of 52
2/16/08 at 1:43am
Quote:
Originally Posted by smugbug View Post
We have a hardware store just like that here. And yes, we shop only there for all of our hardware schtuff. I love it, too.

A Home Depot opened up in our town last year. From what I hear, (I've never stepped foot in it), sales are DOWN. I refuse to shop there; as I also refuse to shop at ANY big box crappy store like Home Depot/Best Buy/Wal-Mart/Target/etc...etc.

We buy from local, small businesses.

I say return the paint, get your $$ money back.

If we had more options for Grocery/General Merchandise I'd be right there. I live 5 minutes from two Wal-Mart Supercenters and a Wal-Mart Neigborhood Grocery.

It's insane the big box sprawl that surrounds me. They literally tore down an old shopping complex about 1/3 of a mile from my house and put up a massive Lowes....exactly five minutes away from another Lowes and a Home Depot. Only after they build all this shit do we find out that our local council member sold us down the river for kickbacks and perks to developers. His punishment? A god damn chamber of commerce Man of the Year award.

Like I said before I grew up in a small town. I loved the place but couldn't wait to leave and see big cities and all them fancy things and finery the city folk had. Now I long for the wide open spaces and starry night skies of my youth. I'm going to get a bottle of good wine and find a bridge to throw shit of off to placate my anger.
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post #45 of 52
2/16/08 at 4:12am
Quote:
Originally Posted by teledork View Post
Do any of you remember when you'd go into a hardware store, and it had board floors? And about a million cardboard boxes and little wooden drawers? And you'd show the part....it didn't matter what the part was from....to some old guy and he'd go right to the proper cardboard box and pull out the correct replacement?
Got one of these less than two miles away. It's fantastic. The guy who runs the place has a mustache two feet wide. I kid you not.

My Home Depot Paint Story:
I pre-bought a bunch of paint for a remodel a couple years back. I figured my wife was going to want the different rooms to be different colors, so I bought like fifteen gallons individually, because we didn't have the colors picked yet and so I didn't know how prudent 5 gallon buckets would be. So the project moves along, and we're painting away, and I run out of a color. No problem, because I'll go over to the Ho' and get some more. I've pre-bought it, right? Well I check the shelves because by now I know what base I need; we've been remodeling for three weeks. But my base is gone. Nowhere.

I asked the orange smock, "Where's my base, man?"

"Oh we phased that out. We got a new base now. It's brighter."

Damn, I'm halfway done with a room. "So will it match my old stuff?"

".... no...."

Three weeks from purchase to pickup and they phased out an entire line of bases and replaced it. And no one thought to mention this to me when I was making my pre-order.

So these days, I stick to the worn-wood floored, mega-mustachioed hometown hardware store.
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post #46 of 52
2/16/08 at 8:48am
Quote:
Originally Posted by teledork View Post
Do any of you remember when you'd go into a hardware store, and it had board floors? And about a million cardboard boxes and little wooden drawers?
Yup. I remember having about five seconds to admire my surroundings before some fat asshole wearing a wife beater would sigh heavily and ask me, "Do you even know what you're looking for, honey?"
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post #47 of 52
2/18/08 at 3:27am
When the Home Depot moved into town here, the Ace that was literally two blocks away folded up and died. We've got a lil mini version of a Sears and a Lowe's and that's about it.

But I'm good b/c my old roommate works at THD and I just bother him instead of actually dealing with that place.
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post #48 of 52
2/19/08 at 12:42am
I saw Circuit City mentioned earlier in this thread. I worked there for a decade. The last three to four years was the most fucked up things I had ever seen. Decided to quit selling appliances. Remodeled every store, lost a shit load of money on DIVX. Fired every commissioned salespersons(save money). Replaced them with 16 year old kids that could give a fuck less if you needed help or not.

I heard from some people that a couple of months ago that everyone making over $15.00hr(I think) were given the boot. This was mainly people(on the operations side) that had been there well over a decade. The local CC tv tech lives a street up and he told me last month that it's the worse that it has been in his 20+ plus years of working there, no one in the stores give a shit. If they had kept the commissioned salesmen I think they would still be market leaders.
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post #49 of 52
2/19/08 at 9:36am
Quote:
Originally Posted by jl1718 View Post
Fired every commissioned salespersons(save money).
Circuity City became another Best Buy when they did this. Heck, worse than Best Buy because it never fails, when I shop there, no one is at the register. I have to hunt down someone so I can purchase products.
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post #50 of 52
2/22/08 at 11:38pm
We just had the biggest dnowfall so far this winter in the NY/NJ area. I went out to shovel, and realized just as I was finishing up that I didn't have enough rock salt to do all of the walk & driveway. I figured I'd go to Home Depot to get some more after I finished. Just as I was finishing up, my wife took our son to get a haircut. Of course, my wife slips and busts her ass (literally; got a bruise the size of a large plum right on her heiny), and my son hit his head as well, since she was carrying him. Thankfully, they're both all right, but since I was there & saw this happen, I was - to say the least - distraught.

So I run to the Depot to buy rock salt, and they have none. NONE. It's only the middle of fucking FEBRUARY. Ain't it a bit early to be putting sunflower seeds and fucking CHARCOAL out? When we're blanketed with 6-8" of SNOW? The asshole working in the gardening dept tried to convince me that the bags of salt they had up front for water softeners, would work just as well. Maybe it would, but since I don't have a degree in chemistry that would confirm that, I didn't want to take the chance. Thankfully, Wal-Mart right next door had a little left. But yeah, like the thread title says:

SCREW YOU, HOME DEPOT!
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