Banking question

I've recently moved to a new city. As the credit union I've been with doesn't have a branch here, I decided to finally open an account with a regular bank. I went with Bank of America for a variety of reasons.

I got online, went through the application process to open a checking and savings account, gave them all the pertinent information. Eventually I get an email to call some number where they ask me some security questions and everything finally gets approved.

We go through the process of making initial deposit withdrawals from my current bank. I get all my account information in the mail along with my new check card, everything is looking peachy.

So I get my passcode in the mail to go along with the ID they emailed me for online banking, but I have trouble logging in. A call to the help desk and they tell me there's a note placed on the account and I need to call the Risk department on Monday.

I call them up and they tell me the account has been closed. No reason, no explanation, he says according to the agreement the account can be closed by either party without providing an explanation and my initial deposits would be returned via a cashiers check. The agent was very terse and would just repeat that the account could be closed without explanation and because it was closed by the Risk department, I could never open an account with BoA.

What the fuck? Anyone with more knowledge of the inner workings of the banking industry have any insight into what's happened?

I'm a pretty regular guy with a good job and have had zero financial problems ever. I can't for the life of me think what could possibly be such a huge risk that I had a simple checking and savings account closed with one of the biggest banks in the world. I'm the one giving them money!

The whole bullshit "We're not giving you a reason" is what's really getting me. If they really came across something that threw a flag, tell me what it is so I can look into it, because it really shouldn't be there. It's very frustrating and adding some very unneeded annoyance to the process of moving 1500 miles across the country and leaving me with some severe violence wished on the BoA people involved.

Any thoughts?

Took your advice and went to freecreditreport.com (I guess that annoying song in those comercials works) and got a report from all three agencies. Scores ranged from 740-780, which seems decent.

I'm starting to be of the opinion that BoA can blow me.

I got the full one, still going through it. It is kind of interesting to see what gets reported to which bureau.

I suppose I understand if there is some sort of rule in place keeping them from telling me why they closed the account. But it would be nice, like you said, if they pointed me in the right direction. At the very least, I'd be less stressed opening accounts at the new bank.

I would like the option to wait until they reach a final approval first, though I get why that's not the standard from a business perspective. I shudder to think of the pain in the ass if I had already submitted direct deposit information at work and a payroll cycle went through.

Good call, by the way, it's a pain closing your accout at freecreditreport.com, you can't do it online but have to call in and listen to them pitch you crap.