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Oh, UPS!

post #1 of 38
9/2/09 at 5:27am
Thread Starter 
I bought a new laptop, as my current one is dying. I had it overnighted. That was two days ago. Here's the saga from UPS' own tracking:

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post #2 of 38
9/2/09 at 5:30am
Thread Starter 
Bah. Try this

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post #3 of 38
9/2/09 at 6:03am
So when you paid extra for "over night" shipping, they failed to inform you what night it'll be. Could be tonight, hell could be tomorrow night! But it's cool, Louisville is a nice town.

Given your location Devin it might have been faster to just go pick it up yourself! Ha
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post #4 of 38
9/2/09 at 9:03am
It's going to show up at your door covered in chupacabras.
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post #5 of 38
9/2/09 at 10:01am
I had ordered a Sirius radio once directly from Sirius. After 7 days on a 2-day delivery, the status of "at warehouse" never changed. Sirius talked to UPS and finally found out that the package was "missing". So Sirius sent me another one overnight. And it actually got here the next day. UPS is a crapshoot sometimes...they seem to have more package issues than FedEx. I will say this...UPS in general doesn't like Residential deliveries. I had a friend that worked there (and his wife still does), and he said UPS, if they had the choice, would only do corp-to-corp deliveries, and completely ignore residential delivery.
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post #6 of 38
9/2/09 at 10:02am
Fuck. I thought this was a thread for a main page article about a a sequel to Up.
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post #7 of 38
9/2/09 at 10:17am
Hey it still beats Fedex, whose website NEVER FUCKING UPDATES THEIR TRACKING INFO EVEN THOUGH THOSE MOTHERFUCKERS HAVE MY BEATLES ROCK BAND. WHO KNOWS WHERE MY SHIT IS?!?

(ahem) Excuse me.
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post #8 of 38
9/2/09 at 10:28am
Devin, hope your laptop doesn't end up at the office Diva used to work at.
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post #9 of 38
9/2/09 at 11:07am
Quote:
Originally Posted by johnnycinco View Post
Devin, hope your laptop doesn't end up at the office Diva used to work at.
I would laugh royally if he unwrapped his 'laptop' only to find it was 'Arrested Development: Season 2'...
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post #10 of 38
9/2/09 at 11:11am
That's a lot of arrival scans. Seems that the Brown has done something extra for you. Triple scanning for anthrax, perhaps?
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post #11 of 38
9/2/09 at 11:29am
I ordered two items from Newegg, one shipped from California, the other shipped from New Jersey. Same delivery option, and the package from California arrived two days before the one from New Jersey, which sat for some unknown reason in Jacksonville for a day and a half.
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post #12 of 38
9/2/09 at 11:59am
Same thing has happened to me before when ordering from Amazon. Might have been for my laptop as well. UPS tends to fuck shit up with me on a regular basis.
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post #13 of 38
9/2/09 at 12:02pm
Our store receives our Diamond shipments from UPS, and they're horrible. Although, their tracking is done really well for when you have no idea where your package is and you needed it a week ago.
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post #14 of 38
9/2/09 at 12:16pm
UPS is a dick. A few months ago, they left a box containing a dell laptop on my doorstep for a whole weekend. Printed on the box in giant letters, facing the street: "DELL LAPTOP PLEASE DO NOT STEAL." They should have just outfitted it with blinking christmas lights and wailing crime sirens.
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post #15 of 38
9/2/09 at 12:18pm
Quote:
Originally Posted by Trevor View Post
UPS is a dick. A few months ago, they left a box containing a dell laptop on my doorstep for a whole weekend. Printed on the box in giant letters, facing the street: "DELL LAPTOP PLEASE DO NOT STEAL." They should have just outfitted it with blinking christmas lights and wailing crime sirens.
Oh my god, this is killing me.

Maybe next time they need to write "CANNED FOOD FOR ORPHANS. PLEASE DON'T BE AN ASSHOLE".
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post #16 of 38
9/2/09 at 12:19pm
Quote:
Originally Posted by Trevor View Post
UPS is a dick. A few months ago, they left a box containing a dell laptop on my doorstep for a whole weekend. Printed on the box in giant letters, facing the street: "DELL LAPTOP PLEASE DO NOT STEAL." They should have just outfitted it with blinking christmas lights and wailing crime sirens.
UPS copped to leaving a package with my ex's new camera lenses outside of our building door in Toronto. We fought with them for a month to reimburse the couple grand she had dropped, and when we went back to the vendor to buy more they would only ship UPS. I've had about a million fuck ups with UPS, and maybe one or two problems with Fed Ex.
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post #17 of 38
9/2/09 at 12:22pm
Quote:
Originally Posted by Trevor View Post
UPS is a dick. A few months ago, they left a box containing a dell laptop on my doorstep for a whole weekend. Printed on the box in giant letters, facing the street: "DELL LAPTOP PLEASE DO NOT STEAL." They should have just outfitted it with blinking christmas lights and wailing crime sirens.
UPS left my laptop with the apartment front desk. I told them specifically that I wanted it only delivered to me, signature delivery.

The laptop at the time cost over 3 grand.
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post #18 of 38
9/2/09 at 12:26pm
I'd still take UPS over USPS any day of the week.

Quantum View only works to piss you off at how far they go to dick with your packaging. My favorite is watching them purposely delay your package, even though it's making its way to you quicker then they expected.
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post #19 of 38
9/2/09 at 12:29pm
I don't know if they're shy, disabled, or are just trained to behave that way, but I almost never catch a UPS delivery man when they ring my doorbell. They'll leave my stuff on the doorstep, ring the bell, and fucking book into their van as fast as possible. I'm almost sure I heard one guy making Curly Howard's WOOB! WOOB! WOOBWOOBWOOB! noises as he fled.

The one time in recent memory that I actually did catch a UPS guy was when I bought $5.00 plastic triggers for my PS3. I think it's totally random.
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post #20 of 38
9/2/09 at 12:37pm
Quote:
Originally Posted by Trevor View Post
UPS is a dick. A few months ago, they left a box containing a dell laptop on my doorstep for a whole weekend. Printed on the box in giant letters, facing the street: "DELL LAPTOP PLEASE DO NOT STEAL." They should have just outfitted it with blinking christmas lights and wailing crime sirens.
The wife ordered a toaster (don't ask), and it was supposed to be a signature delivery. It stood in our doorstep for a day. In the rain.

B-R-A-V-O!
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post #21 of 38
9/2/09 at 12:44pm
Quote:
Originally Posted by Trevor View Post
I don't know if they're shy, disabled, or are just trained to behave that way, but I almost never catch a UPS delivery man when they ring my doorbell. They'll leave my stuff on the doorstep, ring the bell, and fucking book into their van as fast as possible. I'm almost sure I heard one guy making Curly Howard's WOOB! WOOB! WOOBWOOBWOOB! noises as he fled.
That kills me too. From my couch to my front door is about 3 steps. The time it takes me to get from and open the door after the ring the bell the truck is pulling away as I open the door.
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post #22 of 38
9/2/09 at 12:48pm
I like to think of it as a prank, but one where I get a treat at the end.
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post #23 of 38
9/2/09 at 2:03pm
Quote:
Originally Posted by Trevor View Post
UPS is a dick. A few months ago, they left a box containing a dell laptop on my doorstep for a whole weekend. Printed on the box in giant letters, facing the street: "DELL LAPTOP PLEASE DO NOT STEAL." They should have just outfitted it with blinking christmas lights and wailing crime sirens.
Is it addressed to Devin? In my mind, it's addressed to Devin.
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post #24 of 38
9/2/09 at 3:21pm
Quote:
Originally Posted by Trevor View Post
I don't know if they're shy, disabled, or are just trained to behave that way, but I almost never catch a UPS delivery man when they ring my doorbell. They'll leave my stuff on the doorstep, ring the bell, and fucking book into their van as fast as possible. I'm almost sure I heard one guy making Curly Howard's WOOB! WOOB! WOOBWOOBWOOB! noises as he fled.

The one time in recent memory that I actually did catch a UPS guy was when I bought $5.00 plastic triggers for my PS3. I think it's totally random.
Fun fact, UPS hires only Mister Fantastic.
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post #25 of 38
9/2/09 at 3:26pm
Quote:
Originally Posted by Anderson View Post
I'd still take UPS over USPS any day of the week.
What pisses me off though is UPS will charge you more for out of the way deliveries, unlike the USPS. If there's a mailbox, the Post Office will deliver for a flat fee. And it's not easy to know how far off UPS' regular route your destination is.
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post #26 of 38
9/2/09 at 3:40pm
A year ago DVDActive bought me a Blu-ray player and an HDDVD player. My Blu-ray player was sent back to the UPS holding place with a note saying it'd be returned to sender if I didn't pick it up in 24 hours. I waited for 2 hours on my lunch break for them to find it. I could see the fucker from where I was standing and the asshole kept telling me it wasn't mine. After wondering around the back forEVER he looked at it one more time and realized I was correct.

The HDDVD player was left in the snow on my doorstep.

Both players came from Amazon.
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post #27 of 38
9/2/09 at 3:55pm
Must be regional. I have no problems with ANY delivery service where I'm at.

The UPS guys go out of their way to hide things. They'll put packages behind bushes so someone standing at my door could easily see it but not someone from the road. They'll stick thinner packages between my outer and inner door if the outer door is unlocked.

When I order from Amazon, packages ALWAYS come faster than they estimate. If I do super saver shipping. They'll estimate 5-7 days (or whatever). It usually arrives within 24-48 hours, so I never bother upping shipping even if I want it quickly.

Sorry you guys have to go through so much crap.
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post #28 of 38
9/2/09 at 7:04pm
I had to wait for my xbox to get shipped back by UPS after it had the red ring for the second time. They made me take the day off work and wait all day for it, because an automated call I recieved from UPS said if I was not there to collect it on one of three consecutive days they attempt delivery, I could miss out on my chance to get the XBOX.
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post #29 of 38
9/2/09 at 8:04pm
I have some experience in the courier industry and this sort of situation is more often then not the result of shipper error, i.e. Amazon mislabeling the parcel. I'd recommend calling UPS and providing your tracking information to verify they have your correct address on the waybill..
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post #30 of 38
9/2/09 at 8:50pm
UPS left a package containing the complete series of Star Trek: TNG across the street on a neighbours garden. I guess our big black house number that reads 51 and the fact that the curb at the end of our drive way has a 51 on it threw the guy off.

I had to drive all the way to the local UPS depot, wait around until someone came to the front, explain it to her two or three times, then she disappeared, came back and I explained again, she phoned the truck driver, he was confused and then said it was probably across the street or next door. "Probably" being the key word.

There wasn't even a note left on the neighbours door saying "we left it here" or anything. No implication that they even tried leaving it with someone who lives beside him.

Canada Post at least tries once to deliver to you and then leaves a receipt saying you can pick it up at the closest post office.
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post #31 of 38
9/3/09 at 12:08am
You should get in touch with Amazon customer service and get your shipping refunded. I'm pretty sure they'll do it. And don't waste your time calling UPS to find out if Amazon mislabeled your package. Though I'm sure WTF means well, that scenario is highly, HIGHLY unlikely.
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post #32 of 38
9/3/09 at 12:48am
In my experience it happened quite regularly Mundt. UPS might very well be at fault in this case, but a lot of screw ups in shipping originate with the shipper.
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post #33 of 38
9/3/09 at 1:00am
If my experience with XBOX and UPS is any indication, there are probably a few horror stories in the "MY 360 RRODed for the third time" or whatever it's called thread.

I received confirmation of a successful delivery from UPS when I was waiting for my repaired 360. I was excited but confused because I had received no delivery. It had been successfully delivered to some nice person in Tennessee. I lived in Brooklyn.
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post #34 of 38
9/3/09 at 1:56am
Quote:
Originally Posted by whiskey tango foxtrot View Post
In my experience it happened quite regularly Mundt. UPS might very well be at fault in this case, but a lot of screw ups in shipping originate with the shipper.
With Amazon that scenario is nigh impossible. Believe me on this one. In fact if there is a screw up at all it is more likely that Devin's product is actually going to an address that is entirely different than his as opposed to his address with incorrect shipping.
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post #35 of 38
9/3/09 at 2:15am
That the vendor (I don't think Devin said if it was Amazon) might have put an incorrect address on the waybill was what I was suggesting. Apple was a major client at my company and they did it all the time. In MikeI's scenario I'm guessing Microsoft addressed his XBox to a Tennessee customer.
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post #36 of 38
9/3/09 at 2:24am
The one that ended up in Tennessee was Microsoft's screw up. The other one that traipsed up and down the East Coast was UPS's. I just don't remember that exact route.

Oh, and my box was on the truck right outside my house. I was waiting for this 360 pretty desperately (this was the day Halo 3 was released after over a month with no 360). It was on the truck. I keep on waiting for UPS man to ring my bell. Nothing. Nothing. Nothing. Truck pulls away. I chase after it. It stops.

"Hey, do you have a package for MikeI, <address redacted>?"

"Yeah, I think so."

"You know that address is right there, right?"

"Yeah, I must have missed it."

"Can I have it?"

"Yeah"
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post #37 of 38
9/3/09 at 2:30am
No he didn't say Amazon, but I could tell from the tracking info. Fernley, NV is home to not much else other than a massive Amazon shipping facility. I don't doubt that your scenario is quite common. I am just saying it is very rare with Amazon.
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post #38 of 38
9/3/09 at 11:22am
Quote:
Originally Posted by Brendan View Post
Canada Post at least tries once to deliver to you and then leaves a receipt saying you can pick it up at the closest post office.
Yup, and that system works best. UPS is a never ending cascade of disappointments.
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