First off, the film sounds beyond terrible. It's every bad 'feel good' movie cliche rolled into one
As for Bucho's comments on Mr Pine's appearance, I must disagree. His face is actually really odd, when you see it in close up. He has puffy, lumpy cheeks that seem to be scarred with acne damage. That's all well and good if your ship is called the Galactica, but on the captain of the Enterprise it's an odd sight. Long shots and pancake makeup can disguise his unsettling visage in some sequences, but in others it becomes distracting.