
Rental Store • Open-Source Film • The Black List • 3D • Odd Future


There’s been a lot of noise online lately about projection standards in this country, and it makes a gentleman sad. Firstly, because it’s an absolute fact that projection is not taken as seriously as we would all like, and there are probably hundreds of showings a day that have some kind of sub-standard bullshit going on. This is more important to combat than ever as people increasingly cozy up to their home systems and ignore the theaters, and my ultimate point is that a call to action is necessary. But all the ranting and raving out there bothers me for another reason as well, and that’s because it kicks up my skeptical, bullshit context instinct.
Before I get into my silly list of grievances, you should know this was sparked by “news” that Terrence Malick has sent special instructions along with Tree Of Life prints that guide projectionists on how to make sure the film is properly screened. They are quite simple, and run as follows:
- Project the film in it’s proper 1.85:1 aspect ratio.
- The correct fader setting on Dolby and DTS systems is 7. Malick asks that faders be kept at 7.5 or even 7.7, system permitting.
- The film has no opening credits, and the booth operator is asked to make sure the “lights down cue is well before the opening frame of reel 1.”
- Operators are asked that lamps are at “proper standard (5400 Kelvin)” and that the “foot Lambert level is at Standard 14.”
Now that’s fun inside baseball stuff to read, but it’s also completely unremarkable. Prints come with special instructions all the time, especially if there is any peculiarity to the film that might require that it be built or shown in any unusual way. The lack of opening credits on Tree of Life is a perfect example. This is not necessarily a sign of a grand crusade from Malick against shitty projection- it’s a cherry picked bit of routine that only seems notable because of the narrative that’s been created recently. In fact, the only note that goes beyond routine instructions that would be with any film is the fader note- applicable because the film features very little dialogue, and much of whispered. It also features a very subtle sound bed that includes a lot of quiet detail.
I picked up on this notice from an article by the delightful and often brilliant Matt Goldberg at Collider, who prefaces his article with a mention of an X-Men: First Class screening in Atlanta. He says the screening was “fuzzy” and implies that it was out of focus, but I was at that screening and I have to heartily disagree. The projection was in perfectly acceptable focus, but there was a discernible “fuzziness” to title cards that was (in all likelihood) the result of projector shake/vibration. This is a natural part of every 35mm showing ever, because the projector is filled with moving parts. Obviously the amount of shake varies, but it’s usually only noticeable on title card and other distinct, sharp lines against black. In this case the vibration was stronger than I’d like, but it melted away in any full color image, as it does with virtually every analogue print screening. Take a look next time you’re at the theater- those titles are never perfectly sharp on a 35mm projection. It’s impossible for them to be, which creates a stark contrast against digital projection. That’s the reason I always prefer digital projection: no moving parts = perfectly crisp image, every time.
Now here’s the deal- I gain nothing by implying that the projection status quo is not in need of improvement. As it was when I got sick of Ebert’s hyperbolic crusade against 3D, I feel valid points are being made with largely invalid or hole-filled arguments. It’s what pisses me off when Fox news happens to me, or when people blame video games for every childhood problem, and it frustrates me here. What I’m driving at is there are a few things about some other common talking points that are a little narrow. Nuance, context, and full understanding are necessary if we’re actually going to petition for change.
• The 2D/3D lensing issue – this all sprang from a report stating that many chain theaters are failing to switch between 2D and 3D lenses, which results in some 2D showings being underlit and unnecessarily polarized. This is, of course, fucked up. The problem is (and this will become a common theme) is that the power of suggestion has meant that everyone has to started to cry “witch” at every screening they attend, and for issues that likely have nothing to do with this problem. From my admittedly limited view of twitter, comments, message boards, and other writer’s pieces, you’d think someone had flipped a switch and suddenly every screening is completely unwatchable. This is the power of suggestion at work, and an example of folks knowing just enough to be dangerous. It’s a problem, but the landscape of shitty projection is much more complicated than just that. There are a shit-ton more issues to fix with projection as well, and we need to understand the nuances of the projection art.
• This Shit isn’t New – The backlash against 3D has reached a fever pitch as the format has in two short years become a fully saturated technology in theaters. I’ve been quite outspoken about my feeling on 3D and caught pretty much nothing but condescension in return, but regardless, the tone of the conversation has shifted to outright hatred. That’s fine I guess, but as news like the 3D lens issue mentioned above come out, it has seemingly absorbed the shitty projection conversation and amplified it in such a way that now we are in a projection “crisis.” The thing is- projection hasn’t been a sacred art for a long time. Stanley Kubrick was upset with the state of things over 20 years ago, and he discussed it at length with Rolling Stone in 1987.
“…theaters try to put in a screen that’s larger than the light source they paid for. If you buy a 2000-watt projector, it may give you a decent picture twenty feet wide. And let’s say that theater makes the picture forty feet wide by putting it in a wider-angle projector. In fact, then you’re getting 200 percent less light. It’s an inverse law of squares. But they want a bigger picture, so it’s dark.
Many exhibitors are terribly guilty of ignoring minimum standards of picture quality. For instance, you now have theaters where all the reels are run in one continuous string. And they never clean the aperture gate. You get one little piece of gritty dust in there, and every time the film runs, it gets bigger. After a couple of days, it starts to put a scratch on the film. The scratch goes from one end of the film to the other. You’ve seen it, I’m sure.”
That’s a hell of a statistic there: 200% dimmer, no? Makes the scary 85% dimmer figure from all the 3D kerfuffle seem positively tame! We’re dealing with light and physics though, so few people have a true understanding of those numbers actually mean. At the end of the day we just know that a screening should be bright, and should be even brighter if it’s going to be viewed through a gray-toned pair of glasses.
• There’s a silver lining to all of this – The benefit of all this paradigm shift is that major players like James Cameron are now invested in these systems, and they have the power to affect real change, even inadvertently. For Avatar, Cameron oversaw dozens of different formats of release, and took great care to make sure individual theaters were projecting the film properly. Now 3D films have become routine, theaters have slacked off their event-film standards, dimmed projectors for cost efficiency, and grown lazy with protocol. Cameron acknowledged this in his most recent talk about 3D, and getting projectors back up to full brightness is part of his campaign as he continues to push for digital, 3D, and high frame rates in theaters.
It’s also important to note that many of these growing pains are the results of amazing technology being integrated in a less than graceful fashion. I’ve yet to have a theatrical experience that matched the sheer joy of watching a week’s worth of well-projected, bright films on the Sony 4k projector that is the target of so much scorn, as I did at the SavFF. It’s a wonderful machine that is currently mired in protections and DRM features that cripple efficiency. More and more these systems are being centralized and digitized though, in such a way that studios may soon be able to monitor every detail of every screening of their films. We’re at a stumbling point currently, but we’re marching towards a very very near future wherein there lies the potential for more standardization than ever.
It’s absolutely true though: we can’t sit and passively wait for it to happen. Prices are rising and in return we’ve got to actively demand better service, in an educated manner. You can do this. Be observant at your screenings from the very start and recognize if the focus or dimness is an issue, and if there’s a problem speak up. Not everyone considers themselves a “complainer” but you should always be confident in asking for what you paid for. However, do so in a way that may actually make progress- be firm but be courteous, don’t make assumptions, and follow up. Since I was able to go to movies under my own volition, I’ve always made it a point to be pro-active at cineplexes and I’ve had better experiences (or been adequately compensated for sup-par ones) ever since. While old school customer service seems to have died in virtually every industry, I promise you can still get very far with a relaxed tone, polite words, and willingness to listen. And if you speak with a manager about a problem, see them again when the show is over to let them know if you saw improvement, or if the problem persisted. More than just getting you free return tickets, this is the kind of thing that affects the people who can change practices. It lets them know it’s worth it, and that people are noticing.
I understand that my tone may be a bit mixed- that’s a symptom of my inherent desire to drag conversations back from the extremes to the middle. That’s not something that registers much today when your message has to compete with the THIS VS. THAT narrative, or has to grab eyes in 140 characters among hundreds of tweets. I’m just a dude who loves context is all, but I’m not about to say all is right in the world. Theaters need to do a better job, and we need to do a better job keeping them accountable. That’s more than saying “this shit looks like shit” or assuming we’re projection experts because we watch a lot of movies and read an article that one time. It means communicating like adults with people who are ultimately just doing a job.
There’s the potential for movies to look better than they ever have before. Let’s hope we can preserve the experience long enough for that potential to be fulfilled.
I’m interested to hear your take though. Do you think projection is pretty much in the toilet, or has all our connectivity simply amplified a complaint that’s always been there? Voice your voice!
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14 comments
Unfortunately, the only art-house theater near me plays movies that look and sound like utter shit. Most films i’ve seen there have been either full of artifacts, go in and out of focus, blurry, screwy sound, or all the above. I have no clue if this is the fault of the projection system or the underpaid undertrained teenager running the equipment.
That’s actually been a huge disappointment for me in Atlanta- some of the consistently shittiest projection I’ve noticed has been at one of the art theaters nearby. The very ones you’d expect to care the most. I guess with the films they’re playing they expect the audience that wants to see them will come regardless, since there’s nowhere else to do so.
Fantastic article. I’ve had nothing but success with being courteous and polite while complaining about projection. Tickets are expensive and i’m hyper vigilant when it comes to misalignment and busted sound. I think i’m gonna bring Malick’s list when i see Tree of Life to give to the manager.
Persnickety math note: 100% darker is the absolute maximum of how much darker something can get.
Fantastic article Renn. A well thought out and researched screed. In regards to the story itself I can say with utmost certainty that the majority of theaters in large cities and inner cities (yes I went there) are likely prone to many if not all of the issues you mention. I don’t have evidence to back it up, I am just speaking from my own personal experience. Quite literally if you were to take a poll of people who work in the theaters exactly what they know about the intricacies of exhibiting film (and this extends to the theater owners, who nowadays are interchangeable with big faceless corporations like McDonalds, Wal-Mart et al) you will find out that they don’t know (or care to know) squat about the technical side of exhibiting the film. This problem doesn’t really extend to the independents like ArcLight, Alamo, New Beverly etc, but it has become the norm for these mega theater chains to dismiss the audience entirely. As long as dollars are made at the end of the day, that’s really all that matters to them. This extends to the service side as well, the food vendors, projectionists, ushers, ticket vendors, etc. To be blunt, there is no pride in workmanship anymore and no one takes the time to fully explain things. I’ll be frank, and I’m sure I don’t speak just for myself but it’s going to eventually get to the point where I personally won’t step outside to see a film to sit in an audience. Besides the hassle it is to find a parking space, stand in line, pony up the cash to pay for the ticket and concessions, find a seat, dealing with screaming babies, jerkfaces fiddling on his/her phone during the film or nags yapping incessently during the film, the advances in home theater technology (even 3D HDTVs) are increasingly making it easy to forgo the theater experience entirely.
I’m dreading seeing “The Tree of Life” at Tara, even more so after reading Malick’s instructions, which I’m sure will either be butchered or ignored outright. Landmark and the Plaza aren’t much better, projection-wise, but at least they have their charms.
Keep fighting the good fight for calm and reasoned sense, Renn!
One of the most consistant quality movie experieces – visually – was believe it or not in the town hall theater in Newtown CT. It has a giant theater with a good size screen – and a cheap $2 adnission which it still charges! All snacks were less than that. The projetor was an arc type that is brighter than the sun, which modern bulbs just could never quite equal and a projectionist who knew what the hell he was doing and not some high schooler just babysitting.
The Carolina theater was also a great place where I saw North by Northwest without the mattes in place to reveal the edges of the set (This was intentional at this screening)
Beg to differ. A thing can be at 100% of the expected darkness. 100% of the expected darkness can be doubled, making it 100% darker than expected. 100% the degree of expected darkness can be tripled, making it 200% darker than expected.
I have to highly disagree with elements of this article. As a movie theater employee I think that elements here are insulting and utter bullshit. Mainly the opening statement of “…because it’s an absolute fact that projection is not taken as seriously as we all like…” completely unfounded. Every theater I have worked at has had dedicated projectionists, managers mind you and not teenagers, whose entire shift revolved around projection. I’m wondering where you figured on this ‘absolute fact’ of projectionists not caring; have you interviewed every projectionists in the United States?
I do freely admit that there are probably some theaters where the projectionist doesn’t care as much or isn’t as careful as they should be; but making it out to be an industry wide issue is completely wrong on multiple levels.
I do agree however with your request that if customers believe something is wrong with the projection, get up and inform an employee. We want to fix the problem, the faster it is fixed, faster the customer will be happy and the customer will return. However if no one complains, then how do we know if there is a problem? The projectionist has multiple other projectors (loud as hell I might add) to start and attend to as well and if the theater doesn’t have it’s floor staff do theater checks, how do we know of a problem?
Customer service is a two way street, nothing angers me more than people walking out and saying “the audio went crazy in the last 20minutes”. I’ve done my two checks and unless there’s a request for help I attend to my other duties. All I can do is apologize and know they’re not gonna get a pass because as they didn’t stand up and say “there is an issue”; I can only assume they were okay with it.
But at the same time, customers also are quite abusive to employees of theaters. A quick example, I’ve had a number of customers chew me out this weekend for there being nothing at the end of ‘X-Men’s’ credits. I told them it was the director’s decision and I have no control over what the director says; instead I’m screamed at and being told that we cut out the end sequence and threw it before the credits or cut it out all together to get people outta the theater faster. Here’s a hint 9 outta 10 films have nothing at the end and also if an employee tampers with a print in that fashion; they’re fired and sued to bankruptcy.
But with more general things everything from raging about prices, having to wait in line while the employees clean up the mess left behind by the previous show, not being able to bring in their own food, the R rating policy, not being able to sit on the stairs. I’ve heard everything and quite frankly common sense is the best thing for customers. We’ve heard everything about prices, so don’t mention it. Yes, prices are rising for tickets; but tickets have been expensive for years. I still have a ticket from 2005 from King Kong and remember thinking the $7 I paid was a high price.
But as with anything; if you want the best service, be kind to employees. If you’re shit and expecting good service you’re daft.
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Despite my most fervent objections, especially your opening statement, I do agree however about the birthing pains of this new technology. While some chains are being quite aggressive with going digital others are being more cautious and with good reason. The new digital projectors are giving problems unseen with 35mm and require just as much care and some more technical know-how than a 35mm. The original Christies only came out in 2008 and look how far we’ve come and so other theaters are just waiting to see if there’s gonna be a flattening out of technology before investing.
I love movies and whenever I go to see a film, at my own theater or another, if I think I hear an audio problem or if there’s a visual problem, i stand up and inquire. Yes I miss a few minutes of the film; but the other hour and a half-two hours will be fine. So yes, if there is a problem, get up and tell someone. It’s never going to be fixed if the theater doesn’t know about the moment it is happening.
Well despite your initial disgust it seems we’re on the same page about virtually every point (save the first) and considering my ultimate goal was to convince more folks to be pro-active while cooling down the armchair projectionist thing… seems we want the same things.
As for projection being taken as seriously as we’d like… it sounds like your evidence is as anecdotal as mine. Forgive me, but I’m gonna have to weigh in favor of my own experience, and that which I observe from dozens and dozens of other critics and keen-eyed viewers across the country. I’m sorry if you think I’m stretching to say projection needs improvement in (at least) this country, but I’m not crawling too far out on a limb with that one.
That said, don’t mistake my general statement as an absolute declaration that every projectionist everywhere sucks or doesn’t care. I didn’t say that and I didn’t mean that. I give thanks every day for projectionists who give a shit.
My issue with your first statement is that you claim it is ‘absolute fact’; something as you have just admitted is anecdotal, isn’t ‘absolute fact’. ‘Absolute fact’ and anecdotal are two very different things. My experience has been with very good projectionists; yet I understand and admit there are bad ones out there. I’m not stating that it’s ‘absolute fact’ that every projectionist is superb as you stated it’s ‘absolute fact’ that projection isn’t taken as seriously as it should be. Your opening statement of this article makes it seem that not a single projectionist cares about the movies they are running.
We each have our own experiences. I know there are some fast food restaurants I go to over others in the same chain because the employees are nicer, more professional and it’s a nicer place to go. While I had a bad experience with a few employees and resturants I’m not making a blanket statement ‘absolute fact that the employees of this chain are unprofessional.’
The ultimate problem I have with your statement, which you admit is anecdotal and general, is that your wording says entirely otherwise in that it’s plain fact that can be backed up by hard evidence.
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With us being on the same page I totally agree I want the best movie going experience possible. I like it when people have a real problem, sure it gets me going ‘how could this have happened’ but at the same time I know it will get fixed. Something like wear and tear on a 35 print that’s played for three months, not much can do about that; but other things can be dealt with.
But once again I come to my other point that customers need to peel themselves away from the film; even for a few minutes to report a problem. Because, as with any issue, if not reported in time, it cannot be fixed in time.
The problem with projectionism is that it used to be an actual trade- it was something that had a union( remember those? They helped bring you the weekend and public education) and relied on skilled individuals to make the most out of the film going experience. Because, if the projection was bad, no one would come to the cinema. The cinema used to only have one or two screens and would have an in house projectionist- that is not possible with cineplexes. They do not have the money nor resources to have highly skilled projectionists( I am sure there are only a few theathers on the coast that rely on these). While the quality of them may very the fact remains- it is impossible to make this into a trade that allows for it to be compeitive- for individuals to make a living wage( or career wage) off of. Plus, with the way technology has improved the idea of a skilled technician managing the projector is just not something that seems like a priority- lets face it, the technology is much different then it was 50,30, 20 and even ten years ago. Soon, they will just show it in digitally. The theather going experience has suffered,but, there is still enough there to make it worthwhile…
I saw X: Men at the newly reconditioned local cinema in Levin. used to be a real old school ‘flea pit’ as we used to call it back home. Now they’ve done it up, it has a nice restauarant attached, the minor screens had sofa seats with tables etc, really nice but I’d never been to a movie in Screen 1.
Anyway I can hands down say this was the best picture I’ve seen in any cinema iN NZ. I actually gasped when it started up because it was so crisp. Glorious. Nice to see that as well as making it more boutique (which my region of NZ needs desperately) they’ve not skimped on the quality of the actual movie showing equipment.
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